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Our website and cookies

 When you visit the Spoons website, our systems may automatically log the standard data provided by your web browser. It may include your computers Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details. 

 

We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us. 

Use of website information

 We will use the website information collected: 

  • To enable you to customise or personalise your experience of our website. 
  • To enable you to access and use our website, associated applications and associated social media platforms. 
  • For analytics and developments to operate and improve our website, associated applications and associated social media platforms. 

Cookies - What is a cookie?

 A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself. 

 

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. time zone, notification preferences), and to personalise your content (e.g. advertising, language). 

 

Cookies set by the website you are visiting are normally referred to as ‘First-party cookies’, and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e.. third parties) are called ‘third-party cookies’ and can be used to track you on other websites that use the same third-party service. 

Types of cookies and how we use them

  •  Essential cookies: Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website. 

  • Performance cookies: Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audiences overall website experience. These cookies may be set by the website you are visiting (first-party) or by third-party services. We use performance cookies on our site. 

  • Functionality cookies: Functionality cookies are used in collecting information about your device and any settings you may configure on the website you are visiting (like language and time zone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you are visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site. 

  • Targeting/advertising cookies: Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site. 

Third-party cookies on our site

We may employ third-party companies and individuals on our website for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by Spoons cookie policy. 

Use of Cookies data

We use cookies to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. 

 

We use cookies to help improve your experience of https://spoons.org.uk/. This cookie policy covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use, who may also use cookies as part of their service, though they are not covered by our policy. 

Limits of our notice

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices. 

Our third-party privacy promise

We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users. 

How you can control or opt out of cookies

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from https://spoons.org.uk/, with the understanding that we may be unable to provide you with some of your desired content and services. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie. 

 

If you browse websites from multiple devices, you may need to update your settings on each individual device. 

 

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit. 

Changes to this notice

At our discretion, we may change our Website and cookie information to reflect current acceptable practices or changes to the legislation. You should revisit this privacy notice regularly. 

 

Last reviewed June 2026