Administration Assistant
This is a fantastic opportunity to join Spoons whose vision is that all families in Greater Manchester who experience neonatal care are supported throughout their whole journey.
This role is central to our work and critical in ensuring the charity can achieve its objectives. You will provide project and administration support to a wide range of people, acting as the charities first point of contact. You will be responsible for the smooth operation of our systems and processes, and will get involved everything from CRM management to organising meetings and following up on actions afterwards.
About you:
You will need to have excellent organisational and time management skills in this role along with confident communication skills and great attention to detail. Knowledge of the impact neonatal care has on the baby and the family is essential.
What we offer:
This is a fixed term, part time role, working 15 hours per week over 4 or 5 days. The role is home based with face-to-face meetings with staff, volunteers and wider stakeholders on a regular basis. You will receive a salary of £26,500 (pro rata) and benefits include:
- 28 days holiday plus bank holidays and Christmas closure (pro rata)
- Work laptop and mobile phone
- Training and development opportunities
How to apply:
Please refer to the job pack for more information
Our vision is that all families in Greater Manchester who experience neonatal care are supported throughout their whole journey
Our Values
Neonatal lived experience
Neonatal lived experience informs and guides everything we say and do, at every level
Empathy
We support each other with the empathy and knowledge that comes from having had personal neonatal experience, with awareness of the unique experience of each neonatal family
Community
We connect families with neonatal experiences to create a wider neonatal community
Collaboration
We collaborate with neonatal families and healthcare colleagues to enable everyone’s unique skills, knowledge and experiences to enhance neonatal care
Principles
Our services are:
- Holistic for all aspects of a family’s neonatal journey
- Responsive to individual need
- Inclusive of families from all backgrounds
We offer a range of service to families which includes:
- Lived experience peer support networks and volunteering opportunities
- Dedicated support from our family support team
- Trauma therapy and counselling
- Online support networks
- Community play sessions for babies and children
- Community support groups
- Advocating for parents to lead on their babies care
